How to develop soft skills in the workplace?

Soft skills are a set of personal skills with practical implications for job performance. In addition, over time, they are more and more valued, and for good reason: they are a sign of the potential of workers. even those who still need to be trained to adapt to a work context.

In this article we will see more about what soft skills are and how they can be developed.

    What are soft skills?

    In a world where the capacity to adapt to change becomes more and more important in the world of work, diplomas and diplomas lose weight when it comes to indicating which professionals correspond well to their work and which do not. are not.

    Personal skills and abilities are no longer primarily about memorizing information or forming certain actions and protocols, but also acquiring the ability to deal with dynamic problems and often involve aspects that are to some extent unpredictable. Technical knowledge is always necessary, but be aware that this applies to a complex and changing context, in which you also need to know how to interact with others.

    This is why what we call “soft skills” is increasingly valued. skills that link us to effective management of the real problems we face on a daily basis, And which are not based on memorizing information.

    Soft skills are evidence that the ability to adapt to a particular task goes beyond our way of theoretically delineating the specific knowledge that sets this job apart from others; it has to do with our working philosophy, the attitude with which we face problems and needs, and general psychological flexibility, Beyond the workplace.

    What are its components?

    Generally speaking, the skills that make up general skills can be grouped into the following general categories, although these overlap at different times.

    1. Social skills and leadership

    This group of soft skills is particularly important in the context of business, both for teamwork and to educate, manage conflict or inspire.

    2. Emotional intelligence

    Emotional intelligence consists of psychological skills that allow us to regulate our emotions and recognize our own and those of others. It is essential to adapt to work and avoid poor conflict management.

      3. Objective Solving and Orientation Skills

      Technical knowledge and skills are irrelevant if the attitude with which we approach the work leads us to try to show that we do not see the problems that arise in our process and that we limit ourselves to nominally “fulfilling” our responsibilities, while at the same time knowing that we left unattended several fronts with which we did not count.

      Resolution skills and goal orientation they include self-motivation, tendency not to avoid time to solve problems and time management, Among others.

      4. Creativity

      Creativity is invaluable when it comes to providing solutions to unforeseen needs. This can be reflected in virtually any activity that takes place in an organization..

      How to develop soft skills?

      Here are some key ideas for developing soft skills.

      1. Learn from those who have practiced before

      As soft skills are demonstrated in the field, the best thing to do to encourage them to grow in us is surround yourself with people who apply them in their work and who have experience in meeting various challenges in their work context.

      2. Change the environment to better organize yourself

      Learning about things outside of us is the most recommended to develop organization, discipline and good time management, if one weakens in this regard. By creating clear routines and schedules, we will begin to navigate this path of effective work, and once we get used to it, we will depend less and less on these aids in the form of agendas, calendars, alarms, etc.

      3. Enrich the way you express yourself

      Many avoidable misunderstandings arise from a lack of preparation when it comes to expressing complex ideas. While having a good vocabulary helps, from a soft skills perspective it is not as important as get used to mastering active listening, using non-verbal language resources and maintaining constant communication flows who they work with you.

      4. Learn to spot your own vices

      On the other hand, to develop soft skills, we need to know our starting point, and that is to recognize the existence of faults in us. To do this, it is important to get used to analyzing the frequent mistakes we fall into, such as taking poor control of working hours and mixing them with leisure, not communicating errors, assuming a conflict interests equals confrontation and hostility atmosphere, etc.

      One thing that can be useful is keep a journal and write down those thoughts and what happens when we fall into recurring mistakes.

      5. Divide the objectives into sub-objectives

      It is a very effective way to improve our ability to target long-term goals, which are the ones that are most likely to bring us benefits in the months and years to come, thus increasing the chances that our projects will be successful. viable. Having mini-goals to achieve that are easily achievable motivates us to keep moving forward.

      Are you interested in improving your soft skills?

      As we have seen, soft skills are diverse and rely more on training processes than on memorizing information, as opposed to what happens with “technical skills”. Therefore, the way we can learn to develop them is a little different from the way we learn technical knowledge in masters or high school master classes.

      If you want to improve on this set of skills called soft skills, one option to consider is the live online training program “The Challenge of Networking”, developed by the European School of Coaching via our Summer Executive School section. We are an international entity based in countries in Europe and America, and this time we offer the opportunity to learn how to develop skills such as leadership, creating action plans, regulating emotions , the creation of environments of trust, etc.

      This is a training proposal intended for entrepreneurs and managers, executives, middle management, human resources professionals and other professionals in the organizational field, and gives the possibility of choosing between 3 modules of 12 hours and between 10 workshops of 3 hours each. These live online sessions take place from June 20 to July 31. To find out more about this European Coaching School project or to find out more about Summer Executive School, you can visit this page.

      Bibliographical references:

      • Laker, DR; Powell, JL (2011). The differences between technical and non-technical skills and their relative impact on training transfer. Quarterly development of human resources. 22: pages 111-122.
      • Levasseur, RE (2013). People skills: Develop general skills: a change management perspective. Interfaces. 43 (6): pages 566 to 571.

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