A positive evaluation of a job well done is essential to having satisfied employees and increasing productivity. Let’s see what types of job recognition exist and how companies use them.
It is clear that the main reason we work is to receive a decent salary at the end of the month, and providing a salary that meets all needs must be the top priority of business and government. However, some experts and studies have highlighted the importance of the existence of other types of incentives that go beyond salary when looking for work or feeling satisfied at work.
Many workers choose the companies in which they work because they are socially responsible, have a real commitment to the environment or feel that they are doing good to the world, also because they feel valued and self-sufficient in themselves. same. The culture of recognition has become essential for many organizations, some workers prefer it, rather than receiving better salaries in places where they feel valued.
Fostering people’s job satisfaction is essential for businesses because a motivated and happy employee is a more productive employee. Business psychology has found that the two most important factors for job satisfaction are motivation and hygiene, the latter including protecting the physical and mental health of workers.
One of the key and most studied strategies to increase motivation is the implementation of rewards, among which the recognition of the work. In this article, we’ll explain how it affects employee motivation and performance, exploring the different types of job recognition and how to apply them.
What is Professional Recognition?
In business, as we have already said, work recognition is a type of reward; is also defined as the gratitude that companies express to their employees. This is offered for a job well done, but it is not always monetary, a few words of thanks also serve to recognize the value of employees.
The very definition of recognition already provides a good framework for its application at the corporate level. It is a distinction that is given based on the characteristics and traits of someone or something, it is also synonymous with gratitude for an exceptional favor or behavior.
It is important to understand that recognition it can’t be something standard or pre-made that is granted automatically; for example, at the age of some in the business. The employee who receives it must feel that the recognition of his employment is personal. His practical way of working or getting involved makes him worthy of the award, otherwise the award will fall on deaf ears.
In an article published on job satisfaction. Among other things, the impact of recognition as a strategy for having motivated employees was measured. This study concluded that employees who feel valued within their company by their bosses and colleagues, have better development opportunities and a career plan, show greater motivation. Consequently, we can see how useful job recognition strategies are for, on the one hand, keeping the employee in the company and, on the other hand, increasing his productivity.
Its benefits in business
Job recognition has a specific positive impact in different areas.
As we have already mentioned, people’s motivation and happiness have a direct impact on business productivity. It is believed that employees who feel valued and satisfied, can increase your performance by up to 30%.
2. Commitment to Colleagues and Customers
A good work climate, where communication and the expression of gratitude are encouraged, it will not only promote good relations between bosses and employees, but also between colleagues.
3. Commercial loyalty
It is clear that people do a better job when we believe that it not only affects the business, but also promotes our personal interests, whether monetary or professional.
4. Health and well-being at work
Occupational health is not limited to physical integrity of workers, and also includes mental health; workers who feel satisfied have lower stress levels and express higher levels of well-being.
5. Collaboration between teams
It is interesting to understand that even if job recognition is personal, it is important to understand that it is offered within an organization, therefore, the rest of the team must be taken into account. Acknowledgement it is not about fostering peer competitionbut on the contrary, collaboration, where the good work of everyone will allow everyone individually to achieve their objectives and feel valued within the group.
What types of job recognitions exist?
Despite its benefits, many companies still do not apply this strategy to the well-being of their employees. More than 50% of employees say they do not feel sufficiently valued in their work. They do not receive recognition from the company, nor from its direct bosses, moreover, they say they feel devalued. According to a Gallup study, 65% of workers have not received any type of professional recognition in the past year.
Different consulting firms have conducted different studies in which they show that all types of work recognition encourage collaboration between colleagues, promote health and increase job satisfaction, which, as we have repeatedly insisted, affects also productivity and improves business results.
Types of job recognition can be divided into different categories, on the one hand there are monetary and non-monetary recognitions and on the other hand formal or informal.
1. Official job recognition
Formal recognitions follow a structured plan or internal processes in which it is decided to allocate the reward to a specific employee or group, based on measurable objectives. This recognition must be aligned with the values and behaviors that the company chooses as its own.
2. Recognition of informal work
This type of recognition has no schedule, is simply based on spontaneous actions that arise between boss and collaborators. They are signs of gratitude for a job well done, which can translate into an invitation to eat, a word of thanks or a small detail. Although these are seemingly simple acts, they are highly appreciated by many employees and are essential in the long term to create a good working climate for everyone in the company and also to encourage motivation.
3. Monetary recognition of work
Monetary work recognition includes rewards that go directly to the checking account or are tangible, such as trips, cars, gift certificates, etc. These are the classic forms of recognition and recognized as such. It’s clear in our head that if they pay us more, it means they really appreciate our work.
Bonds are one of the most common forms of monetary recognition, especially in the sales and customer service industry.. Bonuses are one-time payments that workers receive when they achieve predefined goals or sales targets. Monetary job recognitions also include salary increases and pension plans.
Although this type of recognition is the most important, because it has a direct impact on improving the quality of life, it is advisable to use them in conjunction with other types of strategies to make the worker feel valued. This type of recognition, without good communication, can be associated with a custom of the company rather than recognition of the individual or collective work of the employees.
4. Non-monetary employment recognition
There are different types of non-monetary job recognition, among the most relevant are verbal recognition and the construction of a good professional project.
4.1. Verbal recognition
Verbal recognition is an important daily professional recognition. But you have to know how to use it.
On the one hand, if we receive compliments, but these are of the type “very cool, you’re a crack, everything is perfect”, at first they can be positive and relieve us, because they generate confidence in a new job. But, After a while, these comments, if they continue, will become empty and they can be interpreted as a lack of interest on the part of our bosses in our work or make us think that it really isn’t that relevant. It is better to make a less expansive, but more precise comment: “I really liked Thursday’s presentation, it was very original and fun, but also the information was very clear. Congratulations! “
On the other hand, if the only thing we really receive in our work are good words and these are not accompanied by other recognitions, especially monetary ones, such as salary increases, we may end up feeling frustrated and the words no longer make sense: “Okay, but pay me better.”
4.2. Career plan
Within the framework of non-monetary recognitions, the possibility of evolving in the work and of acquiring new responsibilities and tasks is often what motivates us. At the heart of human needs is self-actualization, the feeling that we are growingFacing new challenges, in addition to having a perspective for the future, is essential for motivation.
But as with other recognitions, it is essential that the tasks and responsibilities are adapted to the salary and also allow for reconciliation, otherwise the worker may find himself dissatisfied or stressed.
- Impact of Reward and Recognition on Job Satisfaction and Motivation: An Empirical Study from Pakistan – Dane, Rizwan
- Is Herzberg’s theory of motivation sustainable? – Nigel Bassett Jones, Geoffrey C. Lloyd