How to generate active empathetic listening?

Being a social animal brings us many benefits, but it also comes with its challenges. For example, in many cases, other people’s problems become, in part, our problems. For example, it often happens that complicated situations arise around us and those around us need us.

In such cases It is essential to know how to act to be trustworthy and to have an assertive communication. We must free ourselves from all judgment and prejudice, by creating a climate of openness and harmony.

Here’s a quick guide to what to do and what not to do to get great results and strong links.

    Tips for Improving Empathetic Active Listening

    When someone comes to us with a complicated situation, a problem or a simple need for relief, we must be able to listen actively, openly.

    What you should not do?

    What we should not do is this.

    1. Try to offer solutions

    If the person just wants to relaxit should not be allowed to withdraw into itself and cease to express itself by increasing its frustration.

    2. Explain what we would do instead

    Everyone solves problems from their way of being, thinking and acting; therefore, the responsibility for solving it lies with everyone, according to their own parameters. If that person follows our “instructions” and feels that the result is not correct, we will be held responsible.. If the achievement is as expected, it will generate dependency and it will come to us whenever a situation arises, and it will not help it to resolve on its own or generate its own. Everyone should do it from their point of view.

      3. Talking about our own experience

      Every situation is different, which is why the experience is personal and non-transferable. Everyone must seek the solution using their own tools.

      4. Counter-argument

      Everyone has their own way of perceiving reality and connecting with reality, and that’s where we have to solve every situation. Nor is it a competition. If what we are told is compared to something that happened to us, it is better then.let the other express themselves without giving premature solutions or telling our story.

        5. Judge

        Let’s not judge the other, so he will be sincere with us and will give us his trust.

        6. Downplay or change the subject

        Ultimately, let’s not get distracted from the story. Let’s stay focused.

          What to do?

          First, it is important let them talk uninterruptedwith an attentive attitude and holding his gaze.

          It is also the key ask open-ended questionsone at a time, so that the person can express themselves freely and flesh out the information they give us.

          On the other hand, we have to put ourselves in the shoes of the other, thinking that this person would do the way they think, feel and act.
          Let’s avoid thinking about what we would do instead, because this attitude harms empathy. The key is to understand the other person’s feelings and think about what they would do.

          If we listen with assurance, we will make this person feel valued, understood and comfortedand surely come and see us another time.

          Empathy is about stopping hearing our own words and listening to the soul of the other person.

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